Senior Engineer-DC Operations

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Date: Dec 2, 2023

Location: Mumbai, IN

Company: Sify Technologies Limited

About Us

A Fortune 500 India company, Sify Technologies is India’s most comprehensive ICT service & solution provider. With Cloud at the core of our solutions portfolio, Sify is focussed on the changing ICT requirements of the emerging Digital economy and the resultant demands from large, mid and small-sized businesses.

Sify’s infrastructure comprising the largest MPLS network, 10 top-of-the-line Concurrently Manageable DCs, partnership with global technology majors, vast expertise in business transformation solutions modelled on the cloud make it the first choice of start-ups, incoming Enterprises and even large Enterprises on the verge of a revamp.

More than 10000 businesses across multiple verticals have taken advantage of our unassailable trinity of Data Centers, Networks and Security services and conduct their business seamlessly from more than 1600 cities in India. Internationally, Sify has presence across North America, the United Kingdom and Singapore.

Sify, www.sify.com, Sify Technologies and www.sifytechnologies.com are registered trademarks of Sify Technologies Limited.

Job Details

No. of Openings: 1

Location: 

Experience: 

Job Description

To Lead and Manage DC facilities across locations and maintain 100% uptime. 

Risk management and mitigation, corrective and preventative maintenance of critical infrastructure ensuring infrastructure is Up and Running 24x7 

Infrastructure related state of art tech / practices that creates competitive differentiators 

DC related Asset and inventory management, security incident management 

Create and maintain metrics on all aspects of our DC and utilizing those metrics to drive positive changes. 

Establish performance benchmarks, conduct analysis and identify improvement areas and respond to contingency situations 

Assisting in implementing service methodologies including incident management, problem management, change management, capacity management and reporting. 

Review AMC & SLA Compliance, improving the operational procedures to ensure quality service delivery and customer SLAs. 

Procurement for DC Operations related materials and budget management for the assigned locations 

Adopting predictive maintenance practice, Automation in datacentre operation and adherence to datacentre process management. 

Responsibilities

Good understanding of modern databases and information system technologies.
In-depth knowledge of data administration and management processes
Knowledge of databases, system security and troubleshooting
Coordinate developers to build and implement technology solutions
Develop and implement operational policies and a strategic plan.
Plan and direct the implementation of new IT systems.

Skills

Have an in-depth understanding on the Protocols and packet flow.
Have understanding on the Security incidents
Network security experience
Troubleshooting
Analytical Thinking
Client Management
Information Gathering
Project Management Knowledge

Competencies

INDIVIDUAL ACCOUNTABILITY
Achievement Orientation
QUALITY FOCUS/PROCESS ORIENTATION
CUSTOMER FOCUS
PLANNING AND IMPLEMENTATION
Building Relationships/Interpersonal Skills
Team Work
Dependability/Attendance
PROBLEM SOLVING
COMMUNICATION

Qualifications

Bachelor�s Degree in Engineering or other equivalent standard certification

Additional Information

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